Women and children affairs ministry on Thursday signed separate memorandums of understanding (MoUs) with home ministry and information and communication technology (ICT) division for interconnectivity of their respective telephone help lines to provide integrated services to the people, reports BSS.
According to a women affairs ministry statement, their 109 helpline would now be integrated with home ministry’s 999 and ICT division’s 333.
The 109 so far was meant for providing supports against women and children abuses alone, the 999 offered only police, fire and ambulance services and the 333 was offering helps in addressing social issues like child marriages, narcotics and information about government offices.
“The purposes of all these help lines are to ensure citizen services in the fastest possible time . . . It will be easier if we do it together,” state minister for women and children Fazilatunnesa Indira told the signing ceremony at a hotel.
She said MoUs were expected to ensure quick, enhanced and integrated services to the people. State minister for ICT division Zunaid Ahmed Palak chaired the ceremony, also joined by the division’s senior secretary AN Ziaul Alam, police’s inspector general (IGP) Dr Javed Patwary and women and children affairs ministry secretary Kamrun Nahar. Briefly speaking on the occasion, Palak said the MoUs would now develop a closer and friendly relationship between the three call centers. “These will help each other in the field of the public services,” he said.