Bank & Insurance

Samsung Introduces Industry’s First 24/7 Call Center

Published : 03 Feb 2020 09:31 PM | Updated : 07 Sep 2020 09:43 PM

As the world’s largest smartphone and TV maker and being the fast-moving global Technology leader topping ahead in Refrigerator, Air Conditioner and Digital appliances globally, Samsung is said to believe meaningful innovation starts from the consumer’s needs and wants. 

On the same context, the global IT Giant has extended Call Center operational hours to 24/7 for 365 days to be the first company in doing so in the related sector of Bangladesh. The 24/7 Call Center is operational from February 03, 2020 according to the related information shared.

Regarding this, Seungwon Youn, Country Manager of Samsung Bangladesh said, “We are constantly finding ways to upgrade and tailor our after-sales service by understanding our local customers’ needs and wants. As a leader in the digital technology industry, we strive to offer excellence in customer service, which will ultimately drive brand attractiveness among our customers.”

Customers from all Bangladesh can easily reach Samsung helpline by a simple dialing to 08000 300 300 (toll-free) at any time from the aforementioned date for service & product information.