Padma Bank has launched nationwide ‘Customer Meet’ programs with its clients to discuss on their financial needs and service requirements and exchange views to implement 6% interest on deposit. The first meeting of its kind was held at the bank’s Uttara Branch on Tuesday, Padma Bank said in a statement.
These view-exchange meetings will gradually take place in all 57 branches of the bank across the country. Managing Director and CEO of the bank Md Ehsan Khasru opened the meeting at Uttara
In his brief speech, he highlighted the bank’s recent achievements and its strategies for the future.
“At Padma we consider our customers as the partner of our success. We have introduced a wide array of new deposit schemes and digital applications focusing on the need of our clients,” he said. He said the bank in recent months launched four deposit products and would roll out attractive new services in the new-year.
He also sought opinion of the customers on the recent deposit interest rate at six percent. He said the fourth generation bank would soon launch retail banking and start lending in an effort to quicken its financial turnaround.
“Padma is now at the forefront of digital banking in Bangladesh. Recently we have launched Padma App and Digi. With these internet banking applications, our clients can now enjoy hassle free banking facilities from anywhere in the world,” he said.
More than 100 customers of the Uttara branch took part in the lively view-exchange meeting. They praised Padma’s recent efforts to introduce a number of services for the clients.
They also expressed their satisfaction at the bank’s customer relations. Several clients gave some valuable opinions on how to further improve the bank’s services.
Zabed Amin, business head of the bank, Sabirul Islam Choudhury, RMD head, Amirul Islam, corporate liability chief, and A.H.M Ilias, branch manager, attended the meeting. The same day Padma MD and CEO, Md Ehsan Khasru, joined a similar view-exchange meeting with the customers of Gulshan South Branch.