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Anwar Hossain
In order to make ‘Nagad’, digital money transfer service introduced by Bangladesh Post Office (BPO), accessible to all, BPO has started installation of branding and technological infrastructure in its 9886 branches nationwide.
Each of the branches of the postal division is being equipped well to provide the service, said an official concerned, adding that the upgradation work is being carried out for this purpose.
He said union and village level branches will also be included gradually in the process.
To attract more customers to ‘Nagad’ launched last month, BPO has reduced the service charges by 72 percent than the other existing mobile financial services in the market.
Director General of the Bangladesh Postal Division Sushanta Kumar Mandal said, “Our family of 40,000 employees is truly very excited about the digital financial service ‘Nagad’, and they are working spontaneously to make this initiative a success.”
Even the employees of the remotest regions are viewing this as their chance to contribute to the Digital Bangladesh, he added.
“This digitization process of the postal division is a great achievement for us. We believe that this will immensely contribute to the nationwide financial inclusion process,” he said. Sushanta Kumar Mandal also said the government believes that ‘Nagad’ will not only reach out to the marginal population with financial services but also will assist other financial services.

The century old experienced organization Bangladesh Postal Division has been providing financial services for decades to the people right at their doorsteps through 9,886 branches and 40,000 employees.
With the deliberation of working with technological advancement, the Postal Division introduced Postal Cash Card and Electronic Money Transfer System in 2010.
Nagad’s Head of Corporate Affairs Md Solaiman said, “We have already received a huge response from the district level post offices. A list of 2,000 personnel has already been made for detailed workshops on digital financial service and anti-money laundering.”

Due to the advancement of technology, there has been much debate and discussion on the role of the Postal Division, he said, adding that the need for integrating technology with the huge infrastructure of the postal division to take the Digital Bangladesh vision forward had been felt for a very long time.
The digital financial service “Nagad” is the result of that requirement. Preparations for the last few months included modernization of the post offices, training the employees etc, Md Solaiman said.