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Growing complex challenges in the banking industry has forced bank management, regulator and the policy makers to focus utmost attention on the professional capacity development of the bank executives.
The expectations from bank executives also changed drastically where bank managements are looking for professionally trained and persons with leadership qualities to handle issues about customers’management, innovations, products and challenges.
To handle current global banking challenges, HR departments of banks are urged to become people data managers and are supposed to support a framework for agile working methods.
As data managers, they are to capture and store information for assessing employees and also for knowledge management to equip employees.
The benefits of better data handling serve different main goals like improving sourcing and hiring competences, developing and training employees and creating better performance management. Though in a slower pace, capacity development need and professional training of the employees started getting impetus in the banking industry of the country.
Considering the priorities and challenges of Bangladesh banking sector, training and capacity development programs demand attention in some critical areas. Bank employees need motivational training for developing right kind of banker-customer relationship.
In a circumstance of inherent agency problem or principal agent difficulties in the banking industry, it is not easy for bank employees to own their institutions for undertaking wholehearted efforts in credit operations and risk management. In addition to that, capacity development of bankers on some critical areas like financial crime, money laundering, international trade payment and financing, electronic banking and IT security issues, MSE banking etc become essential.
As capacity development efforts, a good number of banks in Bangladesh have started using e-learning to train their employees for disseminating knowledge. Most banks also send their employees outside the country to obtain training. Bangladesh Institute of Bank Management (BIBM) has been working to add value to the capacity development efforts of the Bangladesh banking industry. As a national training, research and education institute, Bangladesh Institute of Bank Management (BIBM) has been undertaking a set of knowledge management functions for the country’s banking system. BIBM organizes a number of in-campus training courses, outreach training courses, workshops (including e-workshops), research workshops, review workshops, round table discussion, and seminar as per the BIBM Academic Calendar which is prepared well ahead of the year in consultation with member banks. Action research based workshops (Review Workshops) and publications (like Banking Review Series) by BIBM received remarkable recognition in the banking industry in recent times. Certification programs of BIBM are relatively recent addition that combines both online and offline platforms to optimize the benefits of both modes for the capacity development of the bankers of Bangladesh.
BIBM launched its first joint certification program ‘Certified Expert in Risk Management (CERM)’ with the Frankfurt School of Finance and Management of Germany in 2015 targeting mainly to enhance capacity of the bank executives on risk management. For enhancing capacity of the bank executives working in credit and trade services areas or departments, BIBM launched two certification programs titled ‘Certified Expert in Credit Management (CECM)’ and ‘Certified Expert in Trade Services (CETS)’ since 2018. To address the needs of professional skills and concerns on e-banking, money laundering, and financial crimes, BIBM added two certification ventures with the titles ‘Certified Expert in E-Banking (CEEB)’ and ‘Certified Expert in Anti-Money Laundering and Financial Crime (CEAF)’ from 2019. In addition, BIBM is going to have two more certification programs with Moody’s Analytics titled ‘Moody’s-BIBM Joint Certificate in Commercial Credit (MBCICC)’ and ‘Moody’s-BIBM Joint Certificate in SME Credit (MBCISMEC)’
BIBM in association with Frankfurt School of Finance and Management of Germany introduced ‘Certified Expert in Risk Management (CERM)’ targeting mainly to enhance capacity of the bank executives on risk management constituting all key banking risks-credit risk, operational risk, interest rate risk, foreign exchange risks, and liquidity risk. It is a nine months program that combines six months online (with Frankfurt School) and three months offline (with BIBM) packages. It may help enhancing capacity of bank professionals associated with all departments. The program is particularly suitable for the bankers working in the risk management departments of banks; or bankers want to be associated with risk management activities of banks.
Capacity building needs of the bankers on credit management is a crucial area to address in Bangladesh. ‘Certified Expert in Credit Management (CECM)’ has been introduced to enhance capacity of the banking industry of the country by creating expert human resources in the area of credit management. It is a six months program that combines three months online and three months offline packages. The program is particularly suitable for the bankers working in the credit and the related departments of banks or bankers want to be associated with credit management activities of banks.
Offering effective and efficient trade services is becoming challenging day by day. ‘Certified Expert in Trade Services (CETS)’ has been introduced to enhance capacity of the banking sector of the country by creating expert human resources in the area of trade services. It is a six months program that combines three months online and three months offline packages. The program is particularly suitable for the bankers working in the trade services departments of banks; or bankers want to be associated with trade services activities of banks.
Increasing financial crime and addressing money laundering are amongst the most critical challenges of the banking industry. ‘Certified Expert in Anti-Money Laundering and Financial Crime (CEAF)’ targets to improve knowledge and skills of the professional bankers to handle financial crime and money laundering associated with the banking industry. It is a six months program that combines three months online and three months offline packages. The program is particularly suitable for the current or prospective Anti-Money Laundering Compliance Officers of banks.
Offering safe and efficient electronic and online banking is becoming essential and challenging day by day. ‘Certified Expert in E Banking (CEEB)’ targets to enhance capacity of the banking sector of the country by creating expert human resources in the area of e-banking. It is a six months program that combines three months online and three months offline packages. The program is particularly suitable for the bankers working in the e-banking or related departments of banks; or bankers want to be associated with e-banking or online banking services.
This is BIBM’s first Graduation Ceremony for the Certified Expert Bankers of the three programs: Certified Expert in Risk Management (CERM), Certified Expert in Credit Management (CECM), and Certified Expert in Trade Services (CETS). A total number of eighty one graduates from CERM Intake 4 and Intake 5, CECM Intake 1, and CETS Intake 1 are set to receive their certificates. We pay our sincere gratitude to the chief guest of the ceremony and Governor of the Bangladesh Bank Fazle Kabir for his kind consents to award certificates to the graduates. We pay our thankfulness to Managing Director of Bank Asia Arfan Ali to deliver ceremonial lecture on behalf of the ABB. A special lecture will be delivered by the Executive Director of the Moody’s Analytics Ari Lehavi. We will take the opportunity to launch four more Certification Programs during the event: Certified Expert in Ani-Money Laundering and Financial Crime (CEAF); Certified Expert in E-Banking (CEEB); Moody’s-BIBM Joint Certificate in Commercial Credit (MBCICC); Moody’s-BIBM Joint Certificate in SME Credit (MBCSMEC). We believe, the certification programs will add great value to the efforts of the banking industry of Banagdlesh to deal with the upcoming challenges and to take the industry to the right direction.

[The presenter is professor & director (training), BIBM Certification Programme Director & Coordinator,
CERM Programme.]